Shipping policy

Delivery Time

At Siviyo, we take pride in delivering high-quality products with care. For customers in the UK, our current average delivery time is 6 to 12 business days.
Please note that this is an estimated timeframe and may vary depending on your location and external circumstances.

Delays Due to High Demand

During periods of unexpectedly high demand, delivery times may be affected.
While we always aim to dispatch orders as quickly as possible, there may be occasional delays.
We appreciate your understanding and assure you that we’re doing everything we can to keep wait times to a minimum.

Shipping Services

We work with Royal Mail and DHL to ensure fast and secure delivery across the UK.
Both services include track & trace, so you can monitor your order from dispatch to doorstep.

Additional Services

To make your experience even better, we offer:

Free Shipping: Spend £35 or more to unlock free standard shipping.

Insured Shipping: For a small fee, you can choose insured shipping for priority handling and protection against loss, theft, or damage.

Support 7 Days a Week: Our friendly customer service team is available daily to help with any questions.